Betting Man has reviewed William Hill giving a detailed account of what they have to offer punters in regards key products and services which will enhance your punting experience, key areas are listed below.
|Live Streaming||Live Sports and Racing|
|ATM Card||Withdraw Winnings On The Move|
|Price Pump||Boost Your Odds Daily|
|Rewards Scheme||Earn Points As You Bet|
|Planet Lottery||Lotteries From Around The World|
|Cash Out||Option To Cash Bets Out Early|
|Double Down||Double Your Odds Mid Race|
William Hill are one of the biggest betting agencies in the world covering numerous areas not just limited to online sports betting.
William Hill have already established their brand here in Australia and are fast becoming one of the more popular online betting sites for Australian punters.
Initially William Hill bought long standing and well respected Sportingbet to get their foot in the door and then over a period of twelve months William Hill migrated Sportingbet and its customers to their own name.
Along with the acquisition of Sportingbet William Hill also gained two other long standing Australian betting sites in Centrebet and Tom Waterhouse.
One (Centrebet) is still operating but will probably soon cease trading under it's current name and customers will also migrate to William Hill as was the case with Tom Waterhouse.
William Hill offer fresh new features and ideas to punters here in Australia and some of their recent promotions have set the bar high for other online betting sites to follow.
Their experience in the industry abroad is serving them well and always try to keep one step ahead of their competition.
Betting Man Opinion
William Hill are one of my top three sports betting sites currently, both their online website and mobile betting app are to my liking in their design and they have no issues regarding speed or navigation.
William Hill cover racing and sporting markets from all over the globe and they currently stream sports from all around the world.
Yhey are still yet to stream Victorian horse racing like some other betting sites but this will follow I'm sure.
William Hill offer up some novel features and promotions that are new to the sports betting scene here in Australia some of which offer outstanding value to their customers.
William Hill offer many money back deals and bonus bets surrounding the most popular Australian markets including ALF, NRL and racing.
A few to note are the AFL and NRL Winners Bonus and their new offering Chase The Points.
William Hill have also over the last 18 months offered up some of the biggest competitions ever seen in Australia with huge cash prizes up for grabs.
It will be interesting to see if they come up with any new ideas in this area as they have been quiet for a while now.
William Hills blog named The Wolf is a great way to find out current information regarding upcoming events and it is filled with tips and previews on numerous sports.
One of the main features of the bog is it's podcast area. Here William Hill set the bar with racing, AFL and NRL all covered with weekly casts.
William Hill are also excellent regarding any issues account holders may have and have a Live Chat feature to go with a comprehensive help section which covers most queries that punters may have either about the William Hill site or betting in general.
William Hill offer different Sign Up Bonuses for eligible clients which cater for small time punters to big high rollers covering both ends of the sphere.
The only negative I have come across is on their betting slip.
I was placing a bet and typed in the wrong amount and it was over what I had in my balance and the deposit money option came up telling me there was insufficient funds to place the bet.
I could not remove this from the betting slip in time to alter the stake before the event went off and subsequently I missed the event.
Luckily for me the selection lost but I would have thought differently if it had won.
William Hill Key Features
William Hill now offers Live Streaming to put you closer to all the action.
On top of watching all the action you will be able to bet live on the matches with our in-play betting functionality.
William Hill offer live racing from Victoria.
William Hill Live Stream FAQ's
William Hill Live Sream FAQ's
What Racing Streaming is available?
Live Racing is available for all metropolitan and provincial Victorian Thoroughbred races from 3 minutes before the race until shortly after interim results are declared.
How do I access Racing Streaming on desktop?
To view live racing on a desktop or laptop device, you must be logged in to your William Hill account. Live racing vision will be accessible from the racing menu.
How do I access Racing Streaming on mobile?
Live vision is now available on the William Hill iPhone App. You must enable Mobile Data on your device to watch Live Vision. Watching live vision will require data usage on your phone. When not using the video player, please ensure that you shut the player.
How do I access Racing Streaming on Android?
To view Live Vision on your Android device you will need to download the Hook Player. Please note: The Hook player will continue to play even if you lock your phone screen. To minimise data usage, make sure you close the Player once you have finished watching the stream. If you pause a stream via the Hook player, you must press back on your device and restart the stream. There is no close button on the Hook player. You must press back on your device in order to close the stream and return to the App.
Live streaming will include, but not be limited to, the following sporting competitions:
NBA, ICC World Twenty20, ATP & WTA Tennis, Primera Division, Ligue One, J-League, Liga MX.
The William Hill ATM Card is an eftpos card that provides you with the fastest, easiest way to access your winnings.
You can instantly transfer your winnings to your card and use your William Hill card to:
withdraw cash at any ATM within Australia. (ATM fees may apply)
Buy everyday items in store where eftpos is accepted.
Deposit instantly to your William Hill betting account by presenting your card at participating outlets.
William Hill ATM Card FAQ's
William Hill ATM Card FAQ's
How do I get a William Hill Card?
Go to your ‘Account’ section and select the ‘William Hill Card’ option. Accept the Terms & Conditions and submit your application. Your card will be mailed to you along with an activation code. Once you have received your card you will need to activate your card online before you can use the card. This can be easily done in the app. Please note: To be eligible for a card, your William Hill account must be verified and your address must be in Australia.
What are Winnings?
Only Winnings can be withdrawn to your William Hill Card. Winnings are payouts on bets you have placed, excluding payouts on Bonus Bets that have not met the turnover requirements applicable to Bonus Bets (see Bonus Bets and Promotions for Bonus Bet turnover requirements). Funds that have been deposited to your William Hill account, but have not yet been turned over (bet through), cannot be withdrawn to your William Hill Card. Likewise, Bonus Bets cannot be withdrawn to your William Hill Card. If your payment method has not yet been verified, where required, you will not be able to withdraw Winnings to your William Hill Card. If you use Poli as a deposit method you may need to wait until the next business day to withdraw your Winnings.
How long does it take to receive my William Hill Card?
Your card will be posted via Australia Post. We aim for you to receive this within 7-10 business days, however in the event that you haven’t received your card within 15 business days please contact our Customer Service team on 1800 007 238.
How do I activate the card?
When you receive your card in the mail it will be inactive. To activate your card, log in to the William Hill website or app and follow these three easy steps: Visit the ‘Account’ section Select ‘William Hill Card’ Enter your 9 digit card activation code that you will receive in your activation letter along with your card, and click ‘Activate’. Your card is now active and ready to use! Having difficulties? Contact our customer service team on 1800 007 238.
How does my card work?
After your card is activated you can load it with winnings from your betting account which you can then use to withdraw cash or make purchases where eftpos is accepted. To withdraw cash from an ATM or make purchases from a store, select the “Savings” account option and enter your 4 digit PIN. The card is not a credit or debit card and does not earn interest. Unlike a Visa card, this card is not suitable for transactions that are online or over the phone.
How do I transfer winnings to my card?
To transfer funds to your card, log in to your William Hill account and follow these steps: Visit the ‘Account’ section Select ‘William Hill Card’ Click on ‘Withdraw to Card’ Enter the amount to transfer and submit the request.
How long does it take to transfer my winnings to my William Hill Card?
It is instant. Once you have transferred your winnings you will be able to make purchases and withdraw from an ATM immediately.
Can I get cash out at ATM's?
Yes, you can withdraw cash from any ATM in Australia immediately after you transfer your winnings to your card. At the ATM select ’Savings’ account and enter your 4 digit PIN. Note that regular ATM, and cash out fees do apply, point of sale purchases are free.
Can I use my card to pay in store?
Yes, you can use your card to purchase everyday items in any store that accepts eftpos cards. Remember you’ll need to select ‘Savings’ account and enter your 4 digit PIN number that you will receive in the post along with your card.
Are there any fees for using the card?
Please refer to the table below for Fees and charges and the Product Disclosure Statement. Please note, ATM fees may change as they are dependent on what the specific ATM charges. Fees and Charges to be paid by the Cardholder Card Issue and Funds Loading Card Issue Fee Free Funds credit loaded from your William Hill Betting Account Free Replacement Card Fee Free ATM Withdrawals ATM Transactions – when using an ATM which is not part of the rediATM network ATM Owners Fees ATM Transactions – when using a rediATM $2.00 rediATM Usage Fee Point of Sale Purchases POS Purchase Free POS Purchase with cash out $0.50 Cash out at POS $0.50 Declined Transactions Fee (including incorrect PIN) $0.50 Account Keeping Fees Balance Inquiry online Free William Hill Client Services Calls Free
Price Pump allows you to increase the odds of a fixed price single bet or the win portion of a win/place bet.
William Hill Price Pump FAQ's
William Hill Price Pump FAQ's
What is Multi Price Pump?
William Hill’s Price Pump offering has now expanded to include multis with 3 or more legs*! All other details remain the same, it simply means you can add extra legs to your existing Price Pump selection!
How do I use Price Pump?
Simply click the Price Pump button in the bet slip, or on Quickbet, and watch your odds increase.
How many Price Pumps will I receive?
All recreational customers will be issued at least one Price Pump per day for use on a fixed price win bet on a race of your choice.
When do I receive my daily Price Pump?
Just after 12am AEST each night.
Can I stockpile my daily Price Pumps?
No, your daily Price Pump will expire at the end of each day. Unused Price Pumps will not carry over to the next day.
Can I Price Pump more than one runner in the same race?
You can only use one Price Pump per event.
Can I use Bonus Bets with Price Pump?
You are not able to use Bonus Bets with Price Pump.
Can I use the Cash-Out feature with Price Pump?
The Cash Out feature is not available for Price Pump bets.
Can I use the Double Down feature with Price Pump?
Double Down is not available with Price Pump bets.
Is Price Pump available from the QuickBet feature?
Yes, Price Pump is available from QuickBet when placing a fixed price win bet on any Racing market.
When can William Hill stop me using Price Pump?
William Hill may terminate your use of Price Pump if your usage indicates that you are abusing or undermining the spirit or intent of the Price Pump feature. For example, where you open multiple accounts in different names. This is not tolerated by William Hill and you may be excluded from accessing Price Pump.
What are the Price Pump Terms & Conditions?
William Hill Price Pump Terms and Conditions These terms and conditions contain the terms and conditions which govern William Hill’s Price Pump product. These terms and conditions are deemed to be incorporated into the William Hill Betting Rules. 1.Price Pump is a product that provides selected William Hill Clients with the ability to place a wager at enhanced odds. 2.Price Pump is available for the following wagers placed via William Hill’s website and apps: a. selected single fixed odds win racing wagers. For win/place racing wagers Price Pump is available for the win portion of the wager only; and b. selected multi wagers containing three (3) or more fixed odds win or win/place legs from racing and/or sporting events. 3. Price Pump is not available: a. for wagers placed via the telephone; b. for wagers placed with Bonus Bets; c. for place wagers or exotics; d. for single wagers placed on sporting events; e. for multi wagers containing two (2) legs; or f. in conjunction with William Hill’s Double Down functionality. 4. The enhanced odds available to a Client when using Price Pump will be entirely at the discretion of William Hill. 5. The number of Price Pumps which may be available to a Client per day will be in the absolute discretion of William Hill. 6. Except where Rewards Points have been redeemed for a Price Pump, Price Pumps will expire at 12 midnight (Darwin time) on the day the Price Pump was made available to the Client, or at such time as may be displayed under the “Price Pump” button in a Client’s Bet Slip. 7. If Price Pump is available in relation to a wager, a “Price Pump” button will be displayed next to the wager in the betslip or via Quickbet. Selecting the “Price Pump” button will display the increased odds (Price Pump Odds). 8. To place a wager at Price Pump Odds the “Price Pump” button must be selected and the Price Pump Odds must be shown at the time the placement of the wager is confirmed by the Client. If a Client does not wish to place a wager at the Price Pump Odds, the Client must deselect the “Price Pump” button. 9. A maximum stake may apply to each Price Pump available to a Client. The maximum stake a Client may wager in relation to a particular Price Pump may be displayed under the “Price Pump” button in a Client’s Bet Slip. William Hill reserves the right, in its absolute discretion, to restrict a Client from using a maximum stake Price Pump on certain markets or wagers, or where a wager will exceed William Hill’s market liabilities. 10. Each Price Pump issued, including maximum stake Price Pumps, can only be used for one (1) wager (cannot be used for more than one wager or partially for any wager). 11. Price Pump is intended for recreational gamblers only. William Hill reserves the right to suspend, amend, restrict or cease to offer Price Pump at any time, on any market or to any Client, without providing a reason or advance notification. William Hill is not liable for any losses which may arise in connection with Price Pump not being available to a Client. 12. William Hill reserves the right, in its absolute discretion, to limit the amount a Client can wager at Price Pump Odds. 13. Clients will not be eligible for any Promotional Bonuses or any other promotions in conjunction with Price Pump. 14. Multi wagers placed at Price Pump Odds will not be eligible for Cash Out. 15. Deductions apply as per William Hill Betting Rules.
William Hill Rewards
William Hill Rewards is the market leading points program of William Hill.
As a punter you can earn points and redeem them for different rewards including bonus bets and Velocity Frequent Flyer points.
What is the cost of joining?
There are no joining, annual or ongoing fees for the program.
Eligible punters will automatically be opted into the program and can begin earning points right away.
How do I earn points?
The current structure for earning points is:
What can I redeem my points for?
Currently you can redeem your rewards points for Bonus Bets and Velocity Frequent Flyer Points.
To redeem for Velocity Frequent Flyer Points, you will need to have a Velocity Frequent Flyer membership.
Your William Hill account must be in the same name as your Velocity membership.
You can then choose to redeem your Velocity Points for a range of Velocity rewards, as described on the Velocity website.
For example, flights, flight upgrades, accommodation products from the Velocity Rewards Store and more.
How can I redeem reward points?
You can redeem your points on the William Hill Rewards page available on our mobile applications and our website.
William Hill has launched another new feature product called Planet Lottery which enables punters across Australia to play many different lotteries from around the world that take place each week.
Some of these world lotteries are well known for their huge rollover jackpots and William Hill members can now participate in lotteries that are staged across the globe hoping that they can hit it big.
William Hill Planet Lottery FAQ's
William Hill Planet Lottery FAQ's
What is Planet Lottery?
William Hill Planet Lottery is a product offered by William Hill Australia where you can bet on the outcome of real lotteries around the world. You pick your numbers in the same way as if you were buying a ticket for the official lottery draw; however, instead of entering the draw, you are placing a bet on the outcome of the draw.
Does William Hill buy tickets for the official Lottery draws on my behalf?
When you place bets on the William Hill Australia website, you are placing a bet on the outcome of the official draw so we do not buy tickets on your behalf. William Hill Australia is the acting agent and passes on your lottery bet to Lottoland Australia.
Who can bet on William Hill Planet Lottery?
As long as you have an account with William Hill Australia and live in Australia (excluding South Australia) you are able to bet on William Hill Planet Lottery. You will need to remember that any Pre-Commitment Limits you have set will also apply to your lottery betting.
How do I play William Hill Planet Lottery?
You can choose from the various lotteries on the main menu and simply pick your numbers by clicking inside the grid. You can then click the green “Place Bet” button on the bottom right to complete the bet.
Can I choose my own numbers?
You can choose your own numbers for each lottery or have them randomly selected for you.
How much does it cost to bet on lotteries?
The cost of a bet will depend on the chosen lottery, the value of the jackpot and the type of bet you are placing – generally the higher the jackpot the higher the cost of the bet.
When is the closing time for bets on any particular lottery?
Please refer to the page on the respective lottery game to ensure your bet is placed into the draw on time. You will see ‘Time left to place bet:’.
Can I cancel or amend a lottery bet?
No, lottery bets cannot be amended or cancelled by you after they have been placed. Please make sure that all details are correct before placing the bet.
Where can I find my pending lottery bets?
You can find your pending lottery bets on the ‘My Bets’ tab on the William Hill Planet Lottery page.
How will lottery bets show in my transaction history?
Your William Hill Planet Lottery bets will show in your account transaction history as withdrawals when you place bets and deposits when you are credited with winnings.
You no longer have to wait for the match to finish so that your bet can be settled.
Now you can receive an early payment for a pending fixed odds bet before the final result is known.
If a Cash Out offer for your pending bet is accepted by us – the bet will be settled and you will receive money in your betting account equal to the Cash Out value.
William Hill Cash out FAQ's
William Hill Cash Out FAQ's
Which Markets is Cash Out available on?
Bets placed on selected sports markets will be available for Cash Out. You can Cash Out single and multi fixed odds bets on any sports market which has the cash out label next to it. For example, single fixed odds bets on the below sports market would be available for Cash Out, as indicated by the cash out label:
Which Markets are not available for Cash Out?
If the market does not have a cash out label listed next to it, then it is not available for Cash Out. Currently, we do not allow Cash Out for: • In-Play Multi bets • Any racing bets • Multi bets placed at Price Pump odds
How is my Cash Out Value Calculated?
Your Cash out value is determined by a number of factors including: the price you accepted at bet placement, the amount you wagered, and the current price of your bet. Your Cash Out value will fluctuate as the odds of your bet drift or shorten.
How do I Cash Out my Bet on Desktop/Mobile?
Cash Out is available via Pending Bets in the ‘My Account’ section of the website or apps. Where you have a bet that is available for Cash Out, the Cash Out label will be shown alongside your bet. To Cash Out, you will need to select Confirm Cash Out button. If successful, your account will be credited with the Cash Out value where there is no change to the bet status during attempted Cash Out.
Why is Cash Out unavailable for my bet? Why is Cash Out suspended for my bet?
Cash Out will not be available at all times. Where a market, selection or event is suspended or has resulted but not yet settled, then Cash Out may be shown as suspended or unavailable and you will not be able to Cash Out.:
Why can’t I cash out my multi?
If a market is suspended for betting on any leg of your multi bet then Cash Out won’t be available for your multi bet. Cash Out may also be suspended for the period where an event relating to a selected leg within your multi is in play. Multi bets placed at Price Pump Odds are not eligible for Cash Out
My bet was available for Cash Out b4 the match but now In-Play I can’t cash out?
Some bets placed before the match started might not be available for Cash Out when the event is In-Play.
Why is my attempted Cash Out rejected when I try to Cash Out?
Where our trading team suspend an event during play, where the price changes during attempted Cash Out, or where the bet has resulted but not yet settled or where the market/event has been made unavailable for betting, then you will not be able to Cash Out.
Can I Cash Out a Bonus Bet?
Bets placed using Bonus Bets are not available for Cash Out
Why is the Cash Out amount less or more than my original stake?
Your Cash out value will fluctuate depending on a number of factors, including the price you accepted at bet placement, the amount you wagered, the current price of your bet and other market factors relating to your bet.
Double Down connects punters to the action in a way that will forever change the live racing experience.
No longer will they have to sit watching a race frustrated when their horse is positioned well and wish they could get set for more.
William Hill’s Double down allows customers the chance to gain an insight on the pace of a race and how their tip is travelling before deciding whether or not they want to double their bet by ‘Doubling Down’.
William Hill Double Down FAQ's
William Hill Double Down FAQ's
Which races have Double Down?
Double Down is available on all Australian thoroughbred & harness races. Lookout for the Double Down logo on the race card, meeting card, or Next To Jump list to know if it is available for that race. Double Down is only available after 9am on the day of the race.
What type of bets can I use Double Down with?
Double Down can only be used with fixed price, single win bets. Each way bets can also use Double Down, but the Double Down will only apply to the win portion of the bet.
How much does Double Down cost?
For the opportunity to use Double Down during the race, there is a fee of 5% of the bet stake. The amount will be highlighted when you select Double Down while placing your bet. You can also see the Double Down fee in your transaction history. It will appear as a withdrawal transaction.
Can I use bonus bet credit for Double Down bets?
Yes, you can use bonus bets for a double down bet, but the Double Down fee must be paid for using actual funds. Normal bonus bet rules apply.
Why can’t I see Double Down for the race I am looking at?
Double Down only becomes available after 9am on the day of the race. Bets placed before this time won’t have the Double Down option available. Double Down is available on selected Australian thoroughbred races. Lookout for the Double Down logo on the race card, meeting card, or Next To Jump list to know if it is available for that race.
Can I Double Down with an each way bet?
Yes, you can select Double Down on an each way bet, but the option to double down will only apply to the win portion of the bet.
What happens if my horse is scratched?
your horse is scratched and you chose the option to double down, you will receive a refund of the Double Down fee. The fee will be refunded at the same time as the stake, which is when the race is settled.
Why do I get an error when I try to place a bet with Double Down selected?
There could be a few reason for this. Make sure you have enough funds to cover your double down bet. Your horse may have been scratched. Please refresh the race card. Double Down is only available on 1 bet per race. If you have already placed a bet with Double Down on this race, you won’t be able to use Double Down for another bet. But you can still place bets without Double Down selected. Due to regulatory requirements, clients must have enough funds to cover the double down bet at the time of placing their initial bet. Clients that have setup a pre-commitment limit on their account may not be able to use double down. For more assistance, please contact customer support on 1800 007 238.
I tried to Double Down my bet during the race but I got an error. Why?
There could be a few reason for this. Make sure you have enough funds to cover your double down bet. Your horse may have been scratched from the race. If so you will receive a refund of your stake and your Double Down fee on settlement. For more assistance, please contact customer support on 1800 007 238.
I received an insufficient funds error but I had enough credit to cover the bet. Why?
Due to regulatory requirements, clients must have enough funds to cover the double down bet at the time of placing their initial bet. If you were using bonus bet credit to place your bet, the Double Down fee must be paid for using actual funds. Please ensure you have enough funds to cover both the Double Down bet and the fee.
William Hill Information
Bank Transfer, BPay, Credit/Debit Card, PayPal, POLi, MasterPass
William Hill ATM Card, Bank transfer, PayPal, Skrill, BPay
$0.50 online bets, telephone betting minimum $50 for racing, $20 for sports
Email, Phone, FAQ Section, Live Chat
Apple and Android devices
Leave Your William Hill Review
Please take two minutes to leave your own review if you have used William Hill in the past to help your fellow punters out.
William Hill are one the top three Australian betting sites currently and I would not hesitate to recommend them to new or existing sports betting enthusiasts.
They have tried to cater for both ends of the spectrum when it comes to bonuses and specials and this always gets the green light with me.
William Hill have set the bar high when it comes to their rewards scheme along with many other new features and is a must site to have in your arsenal.
Cash Out, Planet Lottery, Rewards Scheme, Double Down, Price Pump, ATM Card , Live Streaming